Terms of Service

1. Services

OneClickDone provides web design, web development, website refresh/redesign, SEO optimization, and website maintenance services for businesses. The specific scope of work for each project is agreed upon in writing before work begins.

2. Project Agreements

Each project begins with a scoping call and a written summary of the work, timeline, and price. No work begins until both parties have agreed on the scope in writing (email is sufficient) unless a separate signed agreement applies. Any additional work requested beyond the agreed scope will be quoted separately before being undertaken.

3. Payment

• A deposit (typically 50%) is required before project work begins. The remaining balance is due upon project completion before the site goes live.
• Maintenance plans are billed monthly in advance.
• Invoices are due within 14 days of receipt unless otherwise agreed in writing.
• We reserve the right to pause work on projects with overdue invoices.

4. Client Responsibilities

A successful project requires your participation. You agree to:

• Provide content (text, images, logos) needed for your project in a timely manner.
• Respond to questions and review requests within a reasonable timeframe (typically 5 business days).
• Ensure all content and materials you provide are owned by you or properly licensed for use.

Significant delays caused by a client may affect the agreed timeline. We'll always communicate proactively if this happens.

5. Revisions

Each project typically includes up to three revision rounds during development unless your written scope says otherwise. A revision round means one grouped batch of requested changes submitted together. Any fees for additional revision rounds are assessed during the project scoping or contract creation process, and significant redesigns, structural changes, or added functionality outside the original scope will be quoted separately before work continues.

6. Intellectual Property

You retain ownership of the logos, branding assets, written content, images, and other materials you provide. OneClickDone retains ownership of its website framework, source code, design systems, backend configurations, development methods, and reusable components unless a separate written agreement says otherwise. Upon full payment, clients receive the agreed rights to use the completed website for their business, and portfolio display rights remain reserved unless otherwise agreed in writing.

7. Cancellations

Either party may cancel a project with written notice. If you cancel after work has begun, you are responsible for payment for work completed up to the cancellation date. Deposits are non-refundable once project work has started.

8. Limitation of Liability

OneClickDone is not liable for any indirect, incidental, or consequential damages arising from the use of websites we build. Our total liability for any claim is limited to the amount paid for the specific project in question. We are not responsible for third-party services (hosting, domain registrars, payment processors) used in connection with your website.

9. Changes to These Terms

We may update these terms from time to time. Active clients will be notified of any material changes. The most current version is always available at this URL.

10. Questions

Questions about these terms? We're happy to talk through anything:

support@oneclickdone.net
(219) 341-0041